The Age of Assistance

Technology has simply introduced more options to consider when making decisions.  Unfortunately for me, and many others, a plethora of options absent informed context simply means more stress, uncertainty and an agonizing decision-making process.

Tracking the conversation around Amazon Go

By |Jan 26 2018|Categories: Retail|Tags: , |

After a year of delays, Amazon finally opened its cashless and cashier-less convenience store to the public last Monday, and the initial reactions have ranged from curiosity to bemusement, to confusion and just about everything in between.

Toys “R” Us Bets on Augmented Reality to Draw Customers Back into Stores

By |Oct 6 2017|Categories: Retail|Tags: , , |

Did you think Toys "R" Us was on its way out after filing for bankruptcy protection just a few weeks ago? The toy giant wants you to think again.

Mobile’s Growing Influence on Brick-and-Mortar Retail

Consumers seem ready for a world where mobile is tightly integrated into the in-store shopping experience. But, are retailers ready?